No, we are happy to refuel the car if it isn’t brought back full. We then simply charge the pump price to your card at cost - no admin fees, no surcharges, no nothing.
If your booking is for an electric vehicle or you are returning a PHEV lower than received, e.g. the Jaguar I-PACE or New Range Rover PHEV, then the same principle applies. We charge you at cost for re-charging the car. No admin fees added.
If you are booking the I-PACE, you must leave a charge on the vehicle of around 25% (or more) to ensure that our driver can return from your location to our car park.
We aim to deliver all of our cars with a full EV charge. However, should this not be possible, we will always ensure that the car will be delivered at its full fuel level.
Please note that although we charge no admin fees or inflated prices to refuel or re-charge, the car is refuelled at the petrol station closest to our carpark, and you are charged the at-the-pump price for the refuel from this station. We charge the PHEV’s and EV's within our carpark, and the charge is made to your original payment method at cost price.
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