We are required by our insurance to complete a number of checks before we can confirm your rental.
UK licence holders:
Your UK driving licence must have been held for at least 2 years for all drivers aged between 25-74 years.
UK driving licence must have no more than six points arising from minor convictions.
UK driving licence must have no points arising from major convictions.
EU and other international licence holders:
EU and other international driving licences must have been held for at least 2 years for all drivers aged between 25-74 years.
Please note, a foreign driving licence (not EU) is only valid in the UK for 12 months: (i) from when you last entered the UK; or (ii) from when you became resident in the UK.
A driver who has been resident in the UK for more than 12 months must provide a UK or EU driving licence regardless of nationality.
If you have been asked to upload additional documents to verify your account, please email [email protected] or open the HELP section in the app and send us a copy of your passport and proof of address no older than 3 months (utility bill, personal cheque book or life assurance policy).
We will get back to you as soon as possible to verify your account.