We are required by our insurance to complete a number of checks before we can confirm your rental.

UK licence holders: 

  • Your UK driving licence must have been held for at least 2 years if the driver is aged between 25 and 29 years or at least 1 year if the driver is aged between 30 and 74 years.
  • UK driving licence must have no more than six points arising from minor convictions.
  • UK driving licence must have no points arising from major convictions. 

EU and other international licence holders: 

  • EU and other international driving licences must have been held for at least 2 years if the driver is aged between 25 and 29 years or at least 1 year if the driver is aged between 30 and 74 years.
  • Please note, a foreign driving licence (not EU) is only valid in the UK for 12 months: (i) from when you last entered the UK; or (ii) from when you became resident in the UK. 
  • A driver who has been resident in the UK for more than 12 months must provide a UK or EU driving licence regardless of nationality.

If you have been asked to upload additional documents to verify your account, please email [email protected] or open the HELP section in the app and send us a copy of your passport and proof of address no older than 3 months (utility bill, personal cheque book or life assurance policy).

We will get back to you as soon as possible to verify your account.

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