Please note that our drivers operate under a tight time schedule to deliver and pick-up our cars on time. We are happy to give you a 20 minute grace period in case you are late. Above this grace period, we reserve the right to charge the daily rental rate and you will need to book a new delivery time and pay a No-Show Fee of £50.

To avoid this, please let us know at least 3 hrs in advance and we will do our best to accommodate your delay. You can do this by opening the chat function in the app.

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